Draft legislation on consumer privacy offer many opportunities for improvement.
On May 4, 2010, U.S. Representatives Rick Boucher (D-VA) and Cliff Stearns (R-FL) released a discussion draft of legislation governing data privacy. The legislation would create specific data usage and handling requirements for nongovernmental organizations that collect, use or disclose consumer data. Organizations not following these requirements would be subject to penalties from enforcement actions brought forth by the Federal Trade Commission (FTC) or by state attorneys general and state consumer protection agencies. The legislation does not create a private right of action.
As consumer data increasingly is collected and stored electronically, it is important for Congress to consider the effect this has on privacy. The discussion draft provides a welcome opportunity to explore the best ways of protecting individual privacy while avoiding constraints on business innovation and unintended negative impacts on consumers. However, much of the concern over data privacy is speculative and consumers have experienced few, if any, harms because of the current privacy laws. Before Congress enacts new laws, it should first demonstrate that better enforcement of existing privacy regulations are insufficient to protect consumers. Enactment of this legislation as drafted would add yet another layer of complexity to the existing patchwork of federal laws regulating consumer privacy, including the Gramm-Leach-Bliley Act, the Fair Credit Reporting Act (FCRA), the Health Insurance Portability and Accountability Act (HIPAA) and the Fair Debt Collection Practices Act (FDCPA). Moreover, it represents yet another push for more government control over the private sector in the name of protecting consumers. Too often such legislation ends up imposing news costs on consumers and limiting innovation and the development of new online services.
This is not to say that a federal framework for consumer privacy would not be useful. However, policymakers should recognize that consumer privacy should not come at the expense of beneficial uses of individual data. For example, some organizations, such as LegiStorm, which provides salary information on Congressional staffers, and OpenSecrets.org, which tracks money in politics, use personal data to provide online tools to foster transparency and public accountability. Other organizations use consumer data for other beneficial purposes, such as providing a service or delivering targeted advertising.
In its current form, the draft legislation presents many problems including 1) raising costs for consumers while creating few benefits; 2) establishing affirmative consent (“opt in”) requirements for the collection, use and disclosure of certain types of information; 3) creating certain restrictions on behavioral target advertising; 4) granting the FTC the authority to establish a security standard to protect consumer information; and 5) failing to update privacy laws regarding government use of digital data. However, one positive element of this draft legislation is that it includes a preemption clause so that the proposed federal law would supersede any state regulations. To be effective, a federal framework for consumer data privacy should establish a single, nationwide standard for consumer privacy thereby reducing regulatory complexity for the private sector.
Bad: Raises costs for consumers while creating few benefits
The draft legislation includes certain provisions that create unnecessary costs for the private sector which will be borne by consumers.
Bad: Establishes affirmative consent (“opt in”) requirements for the collection, use and disclosure of certain types of information
Currently, organizations operate under a notice and choice regime, whereby consumers can review the privacy policies, if any, offered by an organization, and then decide whether to use the services offered by that organization. For example, if a new mobile application or online service does not provide a privacy notice on their website, consumers can decide that this does not meet their standards and not use the application or service. While many privacy advocates would like to see a more granular system in which consumers could opt out of specific types of data collection and use, the current privacy regime is effectively an opt-out system since consumers can decide whether or not to use a service based on the data usage and handling practices of an organization.
For example, the draft legislation unnecessarily restricts the collection of certain types of information related to an individual’s location or deemed “sensitive.” In addition, the restriction on sharing information with third parties would limit the ability of organizations to integrate their services with other providers. For example, organizations would find it more difficult to partner with outside entities to create a combined service. Mash-ups—remixing data across multiple external service providers—are one of the hallmarks of the Web 2.0. Organizations using services provided by another entity that require consumer information, for example an online mapping service, would possibly not be allowed without affirmative consent. Similarly, the requirement that covered entities obtain affirmative consent from users before making any material changes in their privacy policies would restrict the ability of service providers to rapidly develop and deploy new services, such as the changes recently introduced by Facebook. These types of restrictions would effectively create speed bumps to innovation.
Bad: Creates certain restrictions on behavioral target advertising
While there is support in Congress for behavioral targeted advertising, the draft legislation includes provisions that would restrict this beneficial type of online advertising which provides consumers more relevant ads.
First, the restriction on the collection and disclosure of certain types of information categorized as “sensitive” means there is an entire class of targeted advertising that cannot be used. The draft legislation defines sensitive information as data that relates to an individual’s medical information, race or ethnicity, religious beliefs, sexual orientation, finances, and precise physical location. Collection of this information would require organizations to first obtain affirmative consent. In particular, the restrictions on using data related to medical information, sexual orientation, race or ethnicity, and religious beliefs without affirmative consent would restrict many types of potentially beneficial forms of advertising. For example, these restrictions could potentially prevent marketers from effectively creating targeted ad campaigns for services like online Christian bookstores, Brazilian music stores, or gay dating websites.
The legislation also requires websites to place a “symbol or seal” near every targeted ad that links to information about their advertising partner and information about any data associated with that user profile. Requiring targeted ads to have a special mark identifying them as such would unfairly disadvantage targeted ads against non-targeted ads. Given that targeted ads generate more than two times the revenue of non-targeted ads, this would have a negative impact on revenues for online publishers and service providers and would harm the Internet ecosystem, particularly the so-called “long tail” of small websites supported by ad revenues. In addition, policymakers concerned with the decline of print media should note that greater revenue from targeted online advertising will likely be necessary for journalism to survive in the Internet age.
The legislation also states that users should be able to “review and modify” any preference profile created by an online ad network or other service provider. This requirement would force websites to build front-end systems to allow consumers to interact with data saved in their profile. Currently if consumers want to “opt out” of targeted advertising, they avoid websites that use this form of advertising or use various technical controls, such as web browser plug-ins, that block ads. This requirement would pose an unnecessary and unneeded cost on service providers (and ultimately consumers) and would generate little to no real benefit to consumers. Users that choose to opt out of targeted advertising but still access a website’s content or services are free riders, getting all of the benefits of a free service without bearing any of the costs. It does not make sense to require service providers to build a system to make it easier for users to free ride by opting out of targeted advertising. Unfortunately, this type of requirement reflects the prevailing message of privacy fundamentalists that privacy trumps all other values. However, policymakers should recognize that privacy, as with any other value, must be balanced against other competing interests and can, as it will here, comes at a real financial cost.
Bad: Grants the FTC the authority to establish a security standard to protect consumer information
The draft legislation grants the FTC authority to “establish, implement, and maintain appropriate administrative, t