Multimedia

Embracing the Self-Service Economy

April 14, 2010

From check-in kiosks in airports to tax preparation software, self-service technology has generated a wide range of benefits and savings for consumers, businesses and government. Over the long term, self-service technology will likely be a major force for growth in productivity and improved quality of life. And yet, policymakers and government leaders often fail to see this. At this event, ITIF will release a new report "Embracing the Self-Service Economy" that gives an overview of the benefits of self-service technology and the current trends in the field. Panelists will also discusses the policy implications of self-service technology and steps government can take to harness the benefits of the self-service revolution and its role in a brighter economic future.