The National Telecommunications and Information Administration should create a digital literacy and broadband adoption clearinghouse.
One challenge with expanding the scope and effectiveness of community-based digital literacy and broadband adoption programs is that considerable work is duplicated. For example, effective programs may deal with issues such as the optimal design of a computer. Not withstanding the fact that communities differ, often communities and organizations within communities invest valuable resources in what amounts to “reinventing the wheel.” As a result, there is a need for a national organization to track effective practices and compile and disseminate shared tools (e.g., curricula, how-to manuals, software tools, etc.) that can be easily customized for local initiatives. Toward that end, the National Telecommunications and Information Administration should fund an organization to work to provide these shared services.