Doug Brake co-moderated Hot Technical Topics in Telecommunications and the Role of Technical Experts in Modern Telecom/Technology Policymaking.
How to Misuse American Customer Satisfaction Index Data to Try to Block a Merger
Opponents of the Comcast/TWC merger have used data from the American Consumer Satisfaction Index as mud to sling in their holy war against consolidated markets. However, the low scores reflect the complexity of the providing high-quality internet and tv and frustration over call centers, not deeply embedded problems of competitiveness. If anything, a merger would help, not hurt, company's ability to better serve consumers.
The American Broadband Model Works
To be clear, broadband is a critically important input to our economy, education, and daily lives, and it is easy to think of it as a modern-day utility. But setting up a utility-like regulatory regime would be a large step backwards, serving to further entrench incumbents and kill incentives to upgrade our networks. Such a move is totally unwarranted by current facts.
Netflix Grows Up
The interconnection deal between Netflix and Comcast is not an unusual arrangement, and a good sign that the flexibility firms have in forming interconnection deals is working as intended. The deal better aligns incentives and improves customer's streaming. It is something we should be celebrating, but instead some are making hasty and unfounded comparisons to net neutrality.
Ignore Paranoid Bloggers: The Comcast-Time Warner Merger Is Good For Consumers
The Comcast, Time Warner merger is no doubt a large and important transaction. But a merger this serious deserves a fair review with accurate facts. Unfortunately, the claims by some advocates, like Susan Crawford, that the transaction will destroy competition and broadband development are widely inaccurate and damaging to the necessary policy debate and public discourse.
Telecom Act Rewrite and the Potential Benefits to MWBEs and Minority Consumers
Doug Brake participated in a panel discussion that explored how the Telecom Act Re-write will influence other regulatory discussions such as net neutrality, peering agreements, IP network transition, etc.